Never miss a patient enquiry
Your reception team is busy. Your phone rings. A patient hangs up and books elsewhere. noema's AI Voice Assistant answers every call, captures every enquiry, and ensures no patient goes unheard — 24 hours a day.
No credit card required. Free plan includes 20 calls/month.
Sound familiar?
Every health clinic faces this. Most just accept the lost patients.
Busy reception can't answer every call
During peak times, your reception team is juggling check-ins, calls, and admin. Calls ring out and patients hang up frustrated.
After-hours patient enquiries missed
Patients call after hours with questions, appointment requests, and urgent concerns. Without an answer, they turn to another provider.
New patients calling competitors
A new patient searching for a clinic will call several. The first one to answer gets the booking. If you don't pick up, they move on.
Appointment requests going to voicemail
Most patients won't leave a voicemail for an appointment request. A missed call is a missed booking — and potentially a lost patient.
Your AI Voice Assistant that never clocks off
noema handles the calls so your team can focus on patient care.
AI Voice Assistant answers patient calls 24/7
noema picks up every call professionally — after hours, during busy periods, and on public holidays — so no patient is left unheard.
Captures appointment requests and enquiries
Patients can request an appointment, ask about services, or leave a message for your team — and get a professional, caring response every time.
Routes urgent calls to the on-call team
noema detects urgency and routes urgent patient calls to your on-call team immediately with a full summary of the caller's concern.
Sends your team a summary of every call
Full details — patient name, contact number, reason for call — delivered to your team via SMS or email for easy follow-up.
Features built for health clinics
Professional, patient-centred call handling that supports your reception team.
24/7 Call Answering
Every patient call answered — during busy periods, after hours, and on public holidays.
Patient Enquiry Handling
AI configured for your clinic's services, appointment types, and common patient questions.
Urgent Call Routing
Urgent patient concerns are routed to your on-call team immediately with a full briefing.
Appointment Request Capture
Captures appointment requests with patient details so your team can confirm and schedule.
Professional, Caring Voice
Every patient hears a warm, professional greeting — your clinic name, every time.
Instant Team Notifications
SMS or email summary after every call so your team can follow up promptly.
“Our reception was missing 15–20 calls a day during peak hours and after close. noema captured all of them. We've seen a 30% increase in new patient bookings in the first two months.”
Dr. Priya Mehta
Practice Manager, Lakeside Medical Centre
Common questions
Will patients know they're talking to an AI?
noema uses natural-sounding voices trained on real conversations. Most callers experience it as a professional receptionist. The assistant introduces itself as your clinic's virtual assistant.
Is patient information handled securely?
noema only collects what's needed to process the enquiry — name, contact number, and reason for call. No sensitive medical records or treatment details are collected or stored by the AI.
How long does setup take?
About 5 minutes. Tell noema about your clinic's services, opening hours, and how you want calls handled. Your team is live immediately.
What happens to our existing clinic phone number?
You keep your existing number. noema provides a forwarding number, or you can port your existing number to the platform. Calls are answered by the AI when your reception team is unavailable.
Can I try it before committing?
Yes — the free plan includes 20 calls per month with no credit card required. Test it during after-hours and see how many patient enquiries you were previously missing.